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FAQs
We understand the excitement of receiving your order promptly! Our standard shipping time is typically 5-7 business days. For international orders, shipping times may vary based on location, but we strive to deliver your items as swiftly as possible.
Plus you get free shipping only today on all orders!
Absolutely! We want you to be completely satisfied with your purchase.
If for any reason you're not happy with your order, you can exchange it within 30 days of delivery.
Please refer to our Returns & Exchanges Policy for more details.
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your orders whereabouts at any time.
Depending on your location the tracking information will be provided by FedEx, UPS, USPS or DHL Express.
We proudly offer a 30 day money back guarantee.
If you arenât 100% satisfied with your purchase, you can return any unused items hassle free within 30 days of receipt.
Funds are returned to your original payment method as soon as your items have arrived at our Westchesters warehouse.
We know that fashion is all about self-expression and feeling confident in your own skin.
That's why we're here to help you find the perfect outfit that fits your style and personality.
Our dedicated customer service team is always happy to chat. Whether you need help with sizing, styling tips, or just want to say hi, we're here for you!
So please, feel free to contact us anytime using our contact form or shoot us an e-mail at support@westchester.com.
In the event that the item you desire is out of stock, you can sign up for notifications to receive an email alert when it becomes available again.
Additionally, our customer support team can assist you in finding similar alternatives or provide you with an estimated restock date if available.
We strive to keep our inventory replenished regularly to ensure that you can find the items you love.